Privacy notice

Custom Fencing Solutions ("the office", "we") operates the website at customfencingsolutions.site. This policy explains what personal data we collect through the website, why, and the choices you have. It is written to meet the Digital Personal Data Protection Act, 2023 and the rules made under it.

What we collect

• Details you give us in enquiry, booking and call-back forms: your name, phone number, email address, the fence or location you are interested in, and your message.
• Technical data needed to serve the site and keep it secure, such as a hashed IP address and browser type. We do not store your raw IP address.
• Consent records: which notice you agreed to, when, and for which purposes.

Why we use it

• To respond to your enquiry, arrange an appointment and send reminders about it.
• To keep the website secure and prevent abuse of the forms.
• To meet legal and regulatory duties that apply to our business.

We do not sell personal data. We do not use your data for advertising to other people.

Who processes it

Form submissions are stored on our behalf by our website platform and passed to the customer management system the office uses to manage appointments. Both act on our instructions and are bound by contract to protect your data.

How long we keep it

Enquiry records are kept for as long as needed to handle your request and for any period required by law. You can ask us to delete them earlier where the law allows.

Your rights

You have the right to access, correct and erase your personal data, to withdraw consent, and to nominate someone to exercise these rights for you. To use any of these rights, contact us using the details below. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

Contact

Address: Service area: Lexington and Central Kentucky, Lexington, Kentucky

Phone: +1 (507) 533-3205

Last updated 29 October 2026.